Shop Terms and Conditions - National Network of Specialist Cleaners

Shop Terms & Conditions

The National Network of Specialist Cleaners

Welcome to the online store of The National Network of Specialist Cleaners. These Terms and Conditions govern your use of our shop and apply to all purchases made via our website. By placing an order, you confirm that you have read, understood, and agreed to these terms.

1. Eligibility and Scope

This shop is intended solely for business customers within the United Kingdom.
By purchasing from us, you confirm that you are buying on behalf of a registered business or organisation, not as a private consumer.
We do not supply goods outside of the UK at this time.

2. Product Information

We make every effort to ensure product descriptions, specifications, and prices are accurate and up to date. However:

All images are for illustrative purposes only.
We reserve the right to correct errors or omissions without prior notice.
Prices are subject to change but will not affect orders already confirmed.

3. Order Acceptance

Orders placed via our online store are subject to acceptance and availability.
- Stock is unavailable
- There has been a pricing or description error
- The buyer is based outside the UK
- We reserve the right to refuse or cancel an order at our discretion, including where:

4. Payment

Full payment must be received before dispatch.
We accept major UK credit/debit cards and business accounts (where pre-approved).
All prices are listed in GBP and are exclusive of VAT, which is added at checkout.

5. Delivery

We offer delivery within the United Kingdom only.
Standard delivery time is 2–5 working days, depending on location and stock levels.
Delivery charges are calculated at checkout and may vary based on the order size, weight, and postcode.
It is your responsibility to ensure that delivery information is accurate. We cannot be held responsible for failed deliveries due to incorrect details.

6. Risk and Title

Title to the goods remains with The National Network of Specialist Cleaners until full payment has been received.
Risk in the goods passes to you on delivery. Please inspect all items immediately upon receipt.

7. Returns and Refunds

Please refer to our full Returns & Refunds Policy for details on returning goods, including faulty or damaged items, restocking charges, and timescales.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Indirect or consequential loss or damage
Loss of profit, revenue, or business opportunity
Issues resulting from misuse or improper storage of products

Our total liability shall not exceed the value of the goods supplied under any disputed order.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the English courts.

8. Contact Us

If you have any questions about these Terms or our products, please contact: